Volunteer Telford

As a Sales Assistant Volunteer you will be at the till, serving customers as the friendly face of your shop.

You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop.

We’ll give you ongoing training and support so that you can feel right at home as part of the Oxfam Community!

We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.

As a Sales Assistant Volunteer you’ll develop skills that boost your confidence:

Serving customers on the till, handling cash and card payments.

Creating a friendly shop environment to make everyone feel welcome.

Improving your communication skills in this customer-facing role.

Volunteering that works for you.

We are looking for

Young people between the age of 18 – 30

Have lived experience of disadvantaged or marginalisation

Or have experience of working with young people from these back grounds.

We would like our members to

Be a voice – Help us listen by being a voice for young people

Guide us – Provide insight into what young people need

Raise awareness – Help other young people understand our work

What’s involved?

Attend 4 meetings a year – normally last 1 – 2hours.

Learn about out work and help create change for young people

Meet other young people and share experiences

Develop your communication skills

Managing the Club’s income and expenditure in accordance with club rules.

Producing an end of year financial report at the AGM.

Regularly reporting back to the club committee on all financial matters.

Setting and monitoring of financial planning and forecast.

Ensure everyone handling money keeps proper records and documentation.

Arranging handover or succession planning for the position.

Ensure adequate financial systems and controls are in place.

Monitor the systems for bookkeeping, receipts payments and petty cash.

To assist  and support staff in planning, delivery and evaluation of the service provided and other events as appropriate.

Facilitate planned play activities and encourage parents and carers to actively participate in their children’s play and learning.

Assist in the preparation of the venue.

Welcome and introduce parents, carers and children to the session (the ‘meet and greet’ role) and support with the conclusion of the session.

Assist in tidying up during and after the session and encourage parents, carers and children to be actively involved.

Assist in maintaining a safe environment at all times.

Inform Donnington Community Hub at the earliest opportunity, should they be unable to attend a session or event.

Work within the policies and procedures of Children and Family Early Help Telford & Wrekin Council, with particular reference to Safeguarding, Confidentiality, Equality and Diversity, and Health and Safety.