Volunteer Telford

Care leaver mentor will provide one to one support and encouragement to a Care Leaver who is receiving support from Children’s Safeguarding and Family Support.

The Care Leaver Mentor programme aims to guide and motivate Care Leavers through the next phase of their lives, provide a positive informal relationship which encourages the development of communication, commitment, personal development.

There will be an initial induction event where we will be able to provide further information about the role and answer any questions before you apply for this role. We will provide training and supervision to our volunteers to enable them to carry out the role.

Local homelessness organisation, Maninplace are in need of friendly people to help customers to search for training and employment opportunities and help them to access any that are suitable.

So if you are a friendly non-judgmental person who could help with this please get in touch.

A bit about this role
As a charity we rely on funds donated by generous members of the public to continue to help cats and kittens in need. Our fundraising volunteers are part of a passionate team that help raise funds to help our feline friends in need. They help plan and deliver exciting and varied fundraising events, which can be anything from craft fairs, cake sales, sponsored abseils – and anything in between!

Mystery Customer Volunteers

As a Council we want to know what it is like for customers who use our services, so we can gain insight into what our customers expect and the level of service they receive. Our Mystery Customer programme is a new initiative to measure our services, with the aim of increasing customer satisfaction and reduce complaints. As a proactive Council we want to constantly improve and set clear service standards.

As a Mystery Customer we will invite you to use our services and provide open, honest, objective and constructive feedback on your experience of them. We will use the feedback to understand what is working well, and what not so well. Your valuable input will help shape and drive positive changes to services we provide.

Why become a Mystery Customer?

This is a great opportunity for you to get more involved and support your local community and to develop new skills or build on existing experience and knowledge.