Volunteer Telford

To volunteer in Madeley Community Library to help members of the public visiting the library and assist in library routines, thereby maintaining an effective service in a pleasant environment.

Major Tasks

Undertaking general library routines and procedures including:

- Meeting and greeting library customers

- Joining people to the library

- Assisting library users with self service

- Helping customers to find the resources they want

- Helping customers with computers

- Assisting with library events

- Helping with library displays

- Helping to maintain the book stock

- Re-shelving books and keeping the library safe and tidy

- Checking shelves for requested items/books

- Notifying customers of the arrival of requested items

- Helping to promote the library service in the community

- Assisting with the location of books, audio books and DVDs

- Providing general information about Library services

- Book maintenance e.g. jacketing

- Supporting library activities e.g. children’s groups (Optional)

- Providing ideas and suggestions to improve and promote Library services

Regularity of Duties

A monthly rota is to be completed one month in advance by the volunteers to ensure that the library opening hours are covered so any hours that are not are brought to the immediate attention of the Parish Council Clerk and/or the Assistant Clerk. Alternative cover can then be made in sufficient time.

Training and Support

Each library support volunteer will receive induction training, and will learn day to day skills over a period of time by shadowing experienced library assistants, or other volunteers.

On-the-job training will be provided when routines alter, and refresher training will be available. Optional additional training will be organised periodically for those who wish to commit further.

A help line for volunteers will be provided by Telford & Wrekin Council should the need arise.

East Shropshire Talking Newspaper For The Blind (ESTN) is based in Telford and provides a FREE weekly USB memory stick of local news and features including items from the local press and other publications, such as Shropshire Magazine and Info sound, alongside items produced in-house by the ESTN team; covering a wide range of subjects and matters of interest.

We are staffed entirely by volunteers, and operate solely via voluntary donations from both individuals and organisations, for example Local Councils and Social organisations. We receive no government or private funding as a matter of course.

We are looking for Volunteer Copying Team (Cover)

Role:

To make and check the appropriate number of copies of the weekly Master Memory Stick, ready for dispatch by the Packing team.

(Currently 160 copies approx)

Thursday Mornings

8.30am - 10.00am

To cover 1 x Set Week in the Month + Other Occasional Holiday/Sickness Cover

Are you qualified, knowledgeable or experienced on a particular topic? Would you be willing to share your expertise with our staff or customers?

Topics might include mental health, substance misuse, anxiety, first aid, professional boundaries etc.

If you could run a session or workshop on any of the above topics or perhaps a different topic that you feel might be of benefit then please get in touch.

General description of duties

The main purpose of this role is to help members of the public visiting the Leegomery Community Centre and assist in general office routines. 

Main tasks

- To act as the first point of contact for visitors to the centre; helping with enquiries and requests for information.

- Act as Fire Marshall

- Answering phone calls and taking messages

- Taking room bookings

- Providing a community photocopying service

- To support users of the public access computers and also access and use of the virtual hub

- Maintain clean and tidy reception area

- Keep noticeboards and leaflets up to date

- Ensure that rooms are prepared in advance for building users

- Take payments

- Any other tasks as requested by the centre manager