Volunteer Telford

Unit Assitant - Assists with driving minibuses, running the tuck shop, maintenance. Commits to a couple of hours a week.

Role Purpose:

To support Small Woods’ new Giftware Shop as a retail sales assistant.

To act as an information point for The Green Wood Centre Site.

To promote Small Woods membership to interested members of the public/customers.

Main tasks: (All necessary training will be provided)

- To process customer purchases using ‘Square-up’ system and/or cash.

- To maintain accurate records and undertake ‘end of day’ procedures for sales

- To ensure shop displays are topped up, refreshed and well-presented.

- To act as a focal point for people requiring basic information about Small Woods and the Green Wood Centre site. To hand out leaflets as required

- To discuss the benefits of becoming a member of the Small Woods Association and to promote membership where appropriate.

Mystery Customer Volunteers

As a Council we want to know what it is like for customers who use our services, so we can gain insight into what our customers expect and the level of service they receive. Our Mystery Customer programme is a new initiative to measure our services, with the aim of increasing customer satisfaction and reduce complaints. As a proactive Council we want to constantly improve and set clear service standards.

As a Mystery Customer we will invite you to use our services and provide open, honest, objective and constructive feedback on your experience of them. We will use the feedback to understand what is working well, and what not so well. Your valuable input will help shape and drive positive changes to services we provide.

Why become a Mystery Customer?

This is a great opportunity for you to get more involved and support your local community and to develop new skills or build on existing experience and knowledge.

Events Assistants Volunteering Role opportunities to help support with annual Overdale Christmas Fayre event taking place on Saturday 14th December 2024.

Event is organised by Lawley and Overdale Parish Council.

A volunteer briefing, when necessary, will be held before the event, either on the day or via a virtual meeting. Otherwise, information will be passed on via your group leader prior to the event.