Volunteer Telford

Volunteer Telford

Front of House & Administration Support Volunteer

Suitable for -

Opportunity Description

Our belief that ‘Horses make a difference’ underpins all that we do.

It is a testament to the entire Cavalier Centre community of volunteers, staff, trustees, participants and supporters that the Centre continues to grow and develop, despite a few difficult years.

Our ambition is to improve even more lives through activities based around our incredible team of horses and ponies, increase our work with volunteers, partners and supporters to benefit the community and become a centre of excellence for wellbeing and equestrianism to be enjoyed by all.

Front of House & Administration Support Volunteer

Role Overview:

The Front of House & Administration Support role is key to creating a welcoming and well-organised environment at The Cavalier Centre.

This position involves being the first point of contact for visitors, clients, and volunteers, while also providing essential administrative support to ensure the smooth day-to-day running of the Centre.

Key Responsibilities:

Front of House Duties:

Welcome visitors, clients, and volunteers in a friendly and professional manner

Answer telephone and email enquiries, directing them appropriately

Manage bookings, appointments, and general enquiries

Maintain a tidy, organised, and welcoming reception area

Provide information about the Centre’s activities, programmes, and facilities

Administrative Support:

Assist with general office tasks including data entry, filing and record keeping

Support the coordination of schedules, bookings, and diaries

Help maintain accurate records for clients, volunteers and activities

Assist with preparing documents, communications and reports

Support event administration and coordination where required.

Location:

The Cavalier Centre, Much Wenlock, Shropshire.

Personal Qualities:

Friendly, approachable and professional manner

Reliable and punctual

Ability to work independently and as part of a team

Positive, flexible and willing to help where needed

Empathy and understanding when working with a wide range of people

Additional Information:

Training and support will be provided

Opportunity to be part of a supportive and community-focused environment

This role is ideal for someone who enjoys working with people and keeping things organised, while contributing to the welcoming atmosphere and smooth running of The Cavalier Centre.

Requirements

Strong communication and interpersonal skills Good organisational skills and attention to detail Confident using basic IT systems (e.g. email, spreadsheets, databases) Ability to multitask and manage a varied workload Previous experience in a front of house or administrative role is desirable but not essential.

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Contact

  • Bradley Farm, Farley,
    Much Wenlock,
    Shropshire
    TF13 6PE

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